Privacy Policy

Monsters on Mill Street Privacy Policy

Last updated: 12/2/2024

This Privacy Policy describes how Monsters on Mill Street (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from http://monstersonmillstreet.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

What Personal Information We Collect

Information We Collect Directly from You

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

  • Communicate with you
  • Provide Services
  • Comply with any applicable legal obligations
  • Enforce any applicable terms of service
  • Protect or defend the Services, our rights, and the rights of our users or others

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.

The following sections describe the categories and specific types of personal information we collect:

  • Basic contact details including your name, address, phone number, and email
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
  • Account information including your username, password, and security questions
  • Shopping information including the items you view, put in your cart, or add to your wishlist
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including:

  • Device information
  • Browser information
  • Information about your network connection
  • Your IP address
  • Other information regarding your interaction with the Services

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

For more information, see the section below: Third Party Websites and Links.

Right to Opt out of Sale or Sharing or Targeted Advertising.
You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of personal information for purposes considered to be “targeted advertising.”

How to Exercise Your Rights.
To exercise your rights, please contact us using the contact details provided below. We will consider all requests and respond as required by applicable law.

Please note that, as required by applicable law, we may require you to prove your identity. We may verify your identity by requiring you to provide information that matches information we have on file about you or by requesting additional documentation, as permitted by applicable law.

In some circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity. If we decline your request, we will provide an explanation, as required by applicable law.

Authorized Agents.
In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf where we can verify the authorized agent’s authority to act on your behalf, subject to applicable law.

Non-Discrimination.
We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the Services may change or no longer be available to you. Any difference in the Services is related to the value provided.

Contact Us
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal information, or your choices and rights regarding such use, please do not hesitate to contact us:

By Email: hello@monstersonmillstreet.com